Contact Us
Have questions? Get in touch!
Office locations
Malaysia
London
Berlin
Singapore
POPULAR QUESTIONS ANSWERED
Customer Support & FAQs
Have a question before reaching out? Check our quick support answers regarding response times, custom prints, and file help.
How long does it take to get a response?
Our support team typically responds within 12 to 24 hours on business days (Mon–Fri). For urgent order inquiries, please include your Order ID in the subject line.
Can I request a custom 3D print or model modification?
Yes! Fill out the contact form above with your required project details. Our technical team will review it and provide a quote.”
Are you accepting 3D designer applications or commercial licensing?
We are always looking to collaborate with talented 3D artists! Select ‘Designer Partnership’ in the contact form, and attach a link to your portfolio or Behance profile.
